MobiCam HDX

Thank you for your purchase! Having troubles?
Below are common trouble shooting tips and tricks.
If you're still stuck give us a call at 866-MOBICAM (866-662-4226) or click below.

Contact Us
Download New MobiCam HDX Instruction Manual

Trouble Shooting Tips and Tricks

Click any of the topics below for further instruction.

Check Your WiFi Connection
Check Your WiFi Download Speed
Reset MobiCam
ReInstall MobiCam Application
MobiCam Not Responding to Sound Wave

F.A.Q.

Click any of the questions below to read the answer.

CAN THIS CAMERA BE USED FOR LIVE VIEWING?
CAN I RECORD VIDEO AND AUDIO?
HOW MUCH VIDEO CAN BE RECORDED ON A 64GB MICRO SD?
CAN I SHARE MY SNAPSHOTS OR RECORDINGS WITH ANYONE ELSE?
CAN I ACCESS MY RECORDINGS FROM ANYWHERE?
IS THERE A NIGHT VISION IN THIS CAMERA?
WHAT HAPPENS WHEN THE SD CARD FILLS UP?
CAN I STILL ACCESS/VIEW THE CAMERA FROM OUTSIDE OR AWAY FROM WIFI RANGE?
HOW MANY CAMERAS CAN BE CONNECTED IN THE APP?
HOW CAN I FIND THE MOBICAM APP?
SHALL I USE MY EMAIL ADDRESS AS USER ID?
CAN I SAVE MY LOGIN INFORMATION?
I AM NOT ABLE TO FIND MY WIFI NETWORK IN RANGE?
I DO NOT HEAR THE SOUND WAVE TO CONNECT TO MOBICAM?
MY CAMERA IS CONNECTED BUT IT STOPS BEFORE IT LOADS, IS MY CAMERA STILL CONNECTED IN THAT CASE?
HOW DO I RESET MOBICAM?
DO I HAVE TO BUY A SD CARD SEPARATELY?
HOW CAN I MOUNT THIS CAMERA IN A BABY'S ROOM?
HOW DO I UPGRADE MY MOBICAM SOFTWARE IN THE FUTURE?
CAN THE USB CORD BE EXTENDED?

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Free shipping on orders over $35!

Customer service

Available Monday to Friday 8am to 5pm Pacific Time.

Secure payment

We accept all major credit cards as well as Apple Pay.